With product and project management experience in IT, looking forward to developing innovative solutions in the Artificial Intelligence: GEN AI, ML fields.

Customer experience, Sales improvement with RAG data base, Chatbot, Agents

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RAG data base with external, up to date information in different formats let’s you get biggest value in knowlegde management. When human like accurate and quick info is needed chatbot can help in providing info and helping to learn new material for new joiners. Agents are used to set up marketings, sales material and send it to dedicated customers.

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Customer experience is one of the key elements driving revenues. How to improve Customer experience when you have a big range of products with specific features and specific customer needs. One of the option is to shorten sales training time and improve training material by providing Gen AI solution to create product information that meets specific customer needs.



For MVP a mini knowledge base about the producs was created to serve employee trainings, customer and marketing needs. With GEN AI 3 use cases was created:

  1. Employee or customer asking questions about the products (>20 examples of products were created with different questions)
  2. From unstructured data in different languages structured product information was created - 10 points about each product
  3. Structured marketing message about the product was created from unstructured product information